Flo app offered by Flo Health, Inc.
On November 30, 2022, the Superior Court of Québec authorized Option Consommateurs to undertake a class action against Flo Health, Inc. regarding its menstrual cycle, ovulation, and fertility tracking application, “Flo”.
Criteria to be respected
- You used the Flo app from Flo Health, Inc.
- Between June 1, 2016 and February 23, 2019
AND
- You are domiciled in Québec.
Option Consommateurs alleges that Flo Health inc. falsely represented that it ensures the security of sensitive personal information of the users of its application, that it preserves its private character and that it does not communicate it to third parties.
The class action is seeking a judgment ordering Flo Health, Inc. to pay class members an amount equal to the value of the personal information disclosed to third parties without their consent.
The class action further seeks payment of $5 million in punitive damages by Flo Health, Inc. Punitive damages have a preventive and dissuasive function, and can be awarded not as compensation for harm suffered, but to sanction undesirable conduct in society.
➡ In this class action, Option consommateurs is represented by the Belleau Lapointe law firm
➡ Proactio, on Belleau Lapointe’s recommendation, was mandated by the Superior Court to distribute the notices to class members.
What must I do now?
You do not have to do anything to take part in the class action if you are a class member and you agree with the aims of the lawsuit against Flo Health, Inc.
➡ To make sure you don't miss any important developments in the case, register to the Belleau Lapointe mailing list by visiting their website.
You may opt out from the class if you do not wish to be involved in the class action against Flo Health, Inc. However, in case of a settlement or judgement allowing compensation to the class members, you will not be eligible.
How to opt out? To opt out, you must notify the clerk of the Superior Court, in writing, by providing the following information:
- The file number: 500-06-001131-214;
- Your name, address and telephone number;
- Your declaration: I am a class member and I want to opt out of the class action;
- Your signature.
You must send your letter no later than November 30, 2023, to the following address:
Clerk of the Superior Court of Québec
File number: 500-06-001131-214
Montréal Courthouse
1 Notre-Dame East, Suite 1.120
Montréal (QC) H2Y 1B6.
What is the status of the class action?
Belleau Lapointe filed an originating motion with the Quebec Superior Court on February 28, 2023.
For more information, you can contact Belleau Lapointe directly.