Privacy Policy

We provide services in class actions and can play different roles in the context of a class action.

We will mainly act as claims administrators and will then be appointed by the Superior Court of Quebec.

We may be mandated by one or more parties to the class action to disseminate notice campaigns to class members whose dissemination plan and notice content will have been approved by the Superior Court of Quebec.

We may also be mandated by one or more parties to the class action to act as an expert to evaluate the size of the group or the amounts at stake in a class action.

We limit the personal information we collect to that which we deem necessary to fulfill our various mandates in class actions.

In the course of our activities, we may collect certain personal information about you.

As the claims administrator, we will receive your claim, including all of the information you provide on your claim form and all of the evidence you submit in support of that claim. The personal information collected will sometimes include medical information if that information is relevant to your claim. By providing us with your personal information, you consent to its processing in accordance with this Policy and authorize Proactio and its service providers, if any, to process your personal information as set forth below.

In some cases, your personal information will be shared with us by a party or parties to the class action. This transmission of data will normally occur following our appointment as administrator or following the approval of notices to class members by the Superior Court of Quebec.

In addition, when you visit our website or contact us, we may collect the following categories of personal information, among others:

• Identity information such as your first and last name.
• Contact information such as your mailing address, telephone number and email address.
• Information relating to the use of our website such as your browser's cookies, IP address, language of correspondence, date and time of your visits and pages viewed.
• Any other personal information you provide.

The personal information we collect is primarily used to provide our services in the context of class actions relevant to you. We also use it to meet our legal obligations.

We also use your personal information, with your consent or on another legal basis, to:

• Respond to your inquiries or keep you informed.
• Send you our newsletter or other communications. You may unsubscribe at any time from newsletters sent for marketing purposes.
• To personalize or enhance your experience on our website.
• Any other use permitted or required by applicable law.

We retain personal information collected only as long as necessary to fulfill the purposes for which it was collected, or as permitted or required by law.

We will not disclose your personal information for purposes other than those for which it was collected, except with your consent, as required by a court order or as permitted or required by law.

We may hire third parties to process personal information for the purposes identified above, such as vendors or partners who provide us with website services, application development, hosting and certain other services. In such situations, these third parties may have access to personal information. We limit the information provided to these third parties to only that which is necessary for them to perform their services. In addition, our contracts with these third parties ensure that they maintain the confidentiality and privacy of your information.

Some of these partners or vendors may be located in other countries. Your personal information may be processed, accessed, or stored outside of Canada. In accordance with applicable law in such jurisdictions, our partners or vendors may be required to disclose information in response to valid requests from governments, regulators, courts, and law enforcement authorities.

We are committed to ensuring the confidentiality and protection of the personal information we hold. To do so, we apply physical, organizational, contractual and technological security measures that are generally applied and recognized for this purpose.

All service providers and suppliers who may be required to process your personal information are also required to comply with these security measures.

We have also taken steps to ensure that only those individuals working on the specific files about you or staff members needing to know have access to your personal information.

Our websites may provide links to third party websites. We have no control over the confidentiality or privacy practices of the operators of these websites. It is your responsibility to learn about their privacy and data protection policies.

You have certain rights with respect to your personal information. You may:

1. 1. 1. access the personal information we hold about you;
      2. ask us to correct such information if it is inaccurate;
      3. withdraw your consent to its disclosure or use, subject to applicable law, and;
      4. ask us to stop disseminating your personal information and to de-index any link attached to your name which gives access to this information if this dissemination contravenes the law or a court order.

To exercise these rights, all requests must be made in writing and addressed to our Privacy Officer at the address indicated under the heading "Questions".

Such request will be responded to within thirty (30) days of receipt. If we are unable to respond within that time, we will notify you.

You have the right to file a complaint with the Commission d’accès à l’information, subject to the conditions provided for by applicable law.

If you have any questions about this Policy or your personal information and wish to exercise your rights, please contact our privacy officer at confidentialite@rcgt.com.

Proactio reserves the right to change this Policy at any time. If we do, we will communicate the changes by posting the updated Policy on our website. We encourage you to review this Policy regularly to stay informed about how we are handling your personal information.