Reimbursement of Panier Bleu gift cards
In light of recent business developments, Le Panier Bleu has decided to shut down.
As part of the process of liquidating the company, Le Panier Bleu mandated Raymond Chabot Grant Thornton and its subsidiary Proactio to set up a program to reimburse unused balances on gift cards still in circulation.
Criteria to respect
How do I claim?
Panier Bleu gift cardholders must complete the online claim form to apply for a refund of their unused gift card balance.
Complete only one form per gift card you hold.
If you need help filling out the claim form, contact Proactio by e-mail at panierbleu@proactio.ca or by phone at 1-844-967-3710.
Who is eligible for a gift card refund?
This refund process for unpaid balances is open to gift cards holders. In other words, if you purchased a gift card and gave it to a family member or friend, this person will be able to claim.
What is the gift card’s unique code?
When you received your gift card e-mail, you were given a unique 12-digit number to use when making online purchases with your card. This number is required to obtain a refund of any unused balance.
What happens after I have filled out the form?
You will receive an e-mail confirming your refund request, indicating the amount of the balance that will be paid to you by Interac transfer. Check your junk mailbox if you haven’t received a confirmation e-mail within an hour of submitting your online form.
If you are not sure whether your form has been submitted, please contact us:
E-mail: panierbleu@proactio.ca
Toll-free: 1-844-967-3710
When will I receive my refund?
Your unused gift card balance will be reimbursed November 1st, 2024, by Interac transfer to the e-mail address you provide on your form.
You will receive an e-mail in the days before the transfer.
NOTE: Considering the administrative fees associated with an Interac transfer, if your balance is $5.00 or less, we will make a donation equivalent to your balance to the Sainte-Justine CHU Foundation. If you filed a claim and would prefer a refund of your unused balance of $5.00 or less, please contact us by e-mail at panierbleu@proactio.ca or at 1-844-967-3710.